Frequently Asked Questions

Choose your favourite CALVYRE piece, select your size and add the item to your bag. From your bag, continue securely to checkout to complete your order.

We process orders as quickly as possible. Please contact us immediately if you would like to change or cancel something. If your order has not yet been processed, we’ll be happy to see what is still possible.

The available payment methods are displayed during checkout. Options may vary by country or region.

Yes. Payments are processed through Shopify’s secure checkout environment and the available payment providers.

Check the sizing and fit information available with the item. If you are between sizes or would like personal advice, contact us and we’ll be happy to help.

Fit can vary by item. We therefore aim to describe the fit of each piece as clearly as possible on its product page.

Some pieces are restocked, while others are available only in limited quantities. Keep an eye on the product page and our new drops for current availability.

Always follow the care label inside the garment. This helps preserve the item’s shape, appearance and quality for as long as possible.

Available delivery countries and shipping options are shown at checkout based on your delivery address.

Current shipping costs are clearly displayed at checkout before you complete your order.

Once your order has been processed and shipped, you’ll receive information to track your shipment where available. Final delivery time depends on the destination and selected shipping method.

When tracking is available, you’ll receive a shipping confirmation with the details needed to follow your delivery.

First check the tracking information. If there has been no update for an extended period or something appears to be wrong, contact us and include your order number so we can investigate.

Yes, provided your order meets the conditions of our current return policy. Always check our Returns page for the applicable period, conditions and return instructions.

Available options depend on stock. Check our return policy or contact us if you need a different size.

After a return has been received and inspected, an approved refund is processed through the applicable payment method. Processing time can then vary by payment provider.

Contact us as soon as possible and include your order number. If possible, add clear photos so we can help you quickly.

CALVYRE stands for modern, refined and confident fashion with attention to style, quality and character. Read more on our About CALVYRE page.

Use the contact form on our contact page. For questions about an order, always include your order number so we can help you faster.