Privacy Policy

CALVYRE handles your personal data with care.

This privacy policy outlines the personal data we process when you visit our online store, place an order or contact us.

Data we process

Depending on how you use the store, we may process information including your name, address, email address, telephone number, order and delivery details, customer service communications and technical information about use of the store. Payment data required to process payments is handled by Shopify and/or the selected payment provider.

Why we process data

We process personal data to handle orders and payments, deliver products, manage returns and customer service, prevent fraud and misuse, maintain our administration and comply with legal obligations. We use personal data for marketing only where there is a valid legal basis, such as your consent where required.

Sharing with service providers

To provide our services, data may be shared with parties supporting us, including Shopify, payment providers, carriers, IT and hosting services and other necessary service providers. We do not share more data than is reasonably necessary for their role.

International processing

Some service providers may process data outside the European Economic Area. Where this occurs, we implement appropriate safeguards where required under applicable privacy law.

Retention

We do not retain personal data longer than necessary for the purpose for which it was collected unless a longer period is legally required or justified, for example for tax records.

Your rights

Depending on applicable law, you may have rights including access, correction, deletion, restriction of processing, data portability and objection to certain processing. You may also withdraw consent previously given. Use our contact page to submit a request.

Cookies

Our online store may use necessary cookies and, depending on your choices, analytics or marketing cookies and similar technologies. Where consent is legally required, we request it before placing non-essential cookies.

Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of electronic storage or transmission can guarantee absolute security.

Complaints

If you have a question or complaint about our processing of personal data, please contact us first. You also have the right to lodge a complaint with the competent supervisory authority, including the Dutch Data Protection Authority where applicable.

Changes

We may update this privacy policy when our services or applicable laws change. The latest version will be published on this page.

CALVYRE — The pursuit of better.